Welcome back to the Migration Museum – we’ve missed you!

The History Trust of South Australia’s Migration Museum is committed to keeping our visitors, our people and our volunteers safe.

Our visitors’ safety has always been our top priority. As we reopen on Friday 5 June 2020, as part of Step 2 of the South Australian Government’s Roadmap to Recovery, we have implemented a number of procedures and have changed some opening practices. These changes will ensure that we are aligned with state and federal government guidelines and that the health and safety our visitors, visitor engagement teams, volunteers and behind-the-scenes teams remain our priority.

COVID-19 resources in other languages can be found at the Australian Government Department of Health, or download the MyAusCOVID language app.

How we are keeping you safe

Guided by expert health advice and in accordance with Australian state and federal government recommendations and requirements, we have developed a COVIDSafe Plan that is unique to the Migration Museum. This plan is available to view on request and key initiatives include:

  • Increased cleaning with special attention to frequent touch points
  • Development of recommended routes through the museum to assist with flow
  • Establishment of maximum visitor capacity for our galleries
  • Installation of numerous hygiene stations providing access to hand sanitiser.

How you can help us

  • If you have cold or flu symptoms seek testing and stay home until you are well
  • Wash your hands often and make use of the hand sanitiser stations located throughout the museum
  • Observe social distancing and maximum gallery capacities at all times
  • Help keep your family and community safe by downloading the Australian Government COVIDSafe app.

Planning your visit

The Migration Museum is a popular destination and is particularly busy on weekends and public holidays. From our reopening on 5 June 2020, the Migration Museum has a maximum capacity of 70 people within its buildings at any one time, and we have updated our admission process so that everyone can enjoy our museum.

We recommend that you read our updated visitor information below to plan your visit in advance. Please contact us if you have any questions.

Visiting times

Our opening times remain from 10:00 am to 5:00 pm daily.

Pre-bookings/Pre-purchasing

Although not essential, we can offer pre-booking a time to visit our museum. Please call on 08 8207 7580 or email us on migration@history.sa.gov.au

Storage

We are unable to store any personal items (including bags, jackets or prams). Please do not bring bulky items into the museum.

Cashless payments only

We are only accepting cashless payments by card so please ensure you bring suitable payment options.

Contact details

We have been able to reopen our museum under the SA Government’s Emergency Management Direction for Public Activities. As a part of that Direction we are required to keep a record of the name and contact details of all visitors to the museum along with the date and time of their visit. This information is kept confidentially and, should we be notified of a possible COVID-19 exposure in the Museum, the records will be used by health authorities for contact tracing purposes. The information we collect is not allowed to be used for any purpose other than contact tracing. Under the Emergency Management Direction you can refuse to provide your name and/or contact details, in which case we will record the time and date of you and your group’s visit only.

During your visit

Please maintain 1.5m distance

We ask that you observe social distancing requirements and maintain a minimum distance of 1.5 metres between you and others.

Increased cleaning program

We have increased our cleaning program across our museum, particularly in high-touch areas or displays.

Maximum capacity

We will continue to comply with government regulations for the maximum number of people allowed within our museums and within individual rooms and galleries, and this may change over time. We ask you to observe the indicated maximum capacity of a space at all times.

Hygiene stations

We have installed hygiene stations around our museum for your use, particularly in areas with higher touch points. We encourage you to use these at any time.

Suggested route

We have provided a suggested path through our museum to maintain the required social distancing. Please observe this route if possible.

Training

Our visitor engagement teams have been trained to maintain a safe and enjoyable environment for our visitors. Please speak to them if you have any concerns or questions.

Hygienic practices

We ask that you continue to practice safe hygiene by washing hands thoroughly, using hand sanitiser where possible and please do not visit our museum if you are unwell.

COVIDSafe app

Please keep your family and community safe by downloading the Australian Government’s COVIDSafe app.

Further information

If you are seeking information on COVID-19 in South Australia visit SA Health website: www.sahealth.sa.gov.au. COVID-19 resources in other languages can be found at the Australian Government Department of Health.

More information about The History Trust of South Australia’s response to the Roadmap to Recovery from COVID-19 is available at www.history.sa.gov.au.  If you are seeking information on COVID-19, visit www.health.gov.au or call the Australian Government Department of Health Coronavirus Information Line on 1800 020 080. We thank you for visiting us at the Migration Museum and for supporting our approach as we work together to remain COVIDSafe.